It’s great when everything runs smoothly. However, customer satisfaction results first and foremost from the optimal handling of “problems, that is, in the rapid, competent and friendly processing of returns – regardless of whether it is a matter of technical testing, maintenance, replacement or repair. Our specialists in all areas of returns management extend the lifespan of products while at the same time increasing customer retention.
- Receipt of goods taking into account the agreed quality criteria
- Recording of the receipt of goods of various quality levels
- Go/No-go test
- Proper disposal
- Provision of test systems