Returns management

It’s great when everything runs smoothly. However, customer satisfaction results first and foremost from the optimal handling of “problems, that is, in the rapid, competent and friendly processing of returns – regardless of whether it is a matter of technical testing, maintenance, replacement or repair. Our specialists in all areas of returns management extend the lifespan of products while at the same time increasing customer retention.

Our services:

  • Receipt of goods taking into account the agreed quality criteria
  • Recording of the receipt of goods of various quality levels
  • Go/No-go test
  • Refurbishing
  • Proper disposal
  • Recycling
  • Provision of test systems

Your personal contact:

Michael Vercoulen
Business Development and Consulting
+49 203 75967-324